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Quality Management System

Imagine an electronic, efficient and effective Quality Management System that is designed especially for community based services of all kinds to support your ability to consistently provide services that meet your clients’ requirements… well, you’ve found it.

INTEGRATED PROCESSES
POWERFUL MODULES
INTERACTIVE FORMS
FLEXIBLE REPORTS
TEAM COLLABORATION
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QualisQMS Pty Ltd was formed by a group of industry experts to provide the opportunity for business process clarity, offer a key tool to support organisational quality and ease the pathway to accreditation and continuous improvement.

Our people have many years working in community based organisations and supporting and assessing their quality journeys. We’ve listened to the challenges and helped organisations to unravel them. We’ve been alongside organisations as they begin and continue their quality journey. And we know that increasingly organisations are looking for solutions and choosing to use a Quality Management System to bring together their business processes, risk management and accreditation, and that increasingly this is a requirement in a changing accreditation landscape that at times places quite a burden on organisations. We want to partner with community, health and wellbeing providers to really identify and embed in an integrated way, the processes that you value because they lead to the outcomes your clients value.

Whether you are a large organisation or a sole operator, our QualisQMS is able to bring together the complexities of compliance and accreditation and provide a framework that works for your organisation and how you do business. The QMS will give you a harmonious quality system that is at the fingertips of your people, produces live information, gives full governance line of sight and becomes key to how you operate and manage for efficiency, effectiveness and ongoing quality services.

What can a QualisQMS do? It will bring your people together at the intersection of customers, culture and quality to:
  1. Provide clients, their families and funders with confidence that you have the necessary business, operational and service delivery processes and checks in place to consistently deliver quality services.

  2. Engage your people by making business, operational and service delivery processes and responsibilities clear and accountable, while encouraging ongoing learning on a quality journey.

  3. Make accreditation and compliance not only easier, but by integrating processes and linking up multiple standards requirements, you can more readily use standards to inform your quality journey and use the QMS to help you evidence

"Imagine an electronic, efficient and effective Quality Management System that is designed especially for community based services of all kinds to support your ability to consistently provide services that meet your clients’ requirements…well, you’ve found it."your processes for accreditation, licensing and verification."

QualisQMS is designed to be there to help you TO BE and TO KNOW that you are a quality service, whether you are a sole provider of NDIS services or a large, multi-faceted organisation providing many services in multiple locations across the country.
Our Approach

We listen to what you want, what you need and what you wish for in your Quality Management System. We provide you with the tools to make it happen. Whether it’s our on-boarding support to learn how to navigate your new QMS, or partnering for co-produced solutions, QualisQMS listens, respects and responds.

Our Mission

Is to provide the best, most efficient, and user friendly quality management systems that organisations can use every day to support their staff and benefit their clients in a positive way.

Our Vision
  • Be remarkable
  • Pursue excellence
  • Celebrate diversity
  • Enjoy the journey
Multiple Framework Support
Multiple Framework Support

QualisQMS has built in features that highlight aligning criterion or indicators across multiple accreditation or compliance frameworks.

  • Simplifies adding new standards or frameworks
  • Identifies overlapping or duplication in policy
  • Detailed evidence maps for accreditation reviews
Dynamic Reporting
Dynamic Reporting

If you are collecting data QualisQMS can report it. From interactive Board reports to expired police checks. QualisQMS brings data to life.

    • Powerful Analytics module
    • Real-time data drill down
    • Customisable reports that export easily
Adaptability and scalability
Adaptability and scalability

Any where from a sole practitioner to organisations with multiple sites, with multiple service streams QualisQMS can grow with you.

  • Multiple departments over multiple sites
  • Consolidated or location based deployments
  • Location and enterprise level controls

Services

QualisQMS provides state-of-art quality management solutions. Our Qualis coaches and Qualis champions take a collaborative approach to understanding what organisations need to meet and hopefully exceed their quality objectives. Our QualisQMS quality management system brings together all of a organisational quality needs into one system, one point of truth.

Listening to what organisations need is the QualisQMS approach. Understanding the issues and needs is the first step in the quality journey. Our products and services are all geared towards same goal: getting your QualisQMS system humming.

Consulting Services
Our QualisQMS coaches work with you to ensure you are getting the most out of your QualisQMS. They can help build customization's, investigate solutions, map new frameworks and they can even come visit.
Business Development
QualisQMS is fully scalable to meet the changing needs of its customer. Planning and change managements are made easy with QualisQMS and our cluster administration functions that supports multiple sites, with multiple QualisQMS installations.
QualisQMS Champions
Our QualisQMS champions are here to help. From installations and integrations, to regularly schedule system maintenance. Our QA champions are here to help keep the QualisQMS systems running smoothly.
Dynamic Reporting
QualisQMS utilities a sophisticated analytics module to produce live data reporting. Board members can drill down to a particular incident or search for additional information based on another parameter, all in real time.
Training & Development
Building our customers capacity is what our QualisQMS coaches do. Whether its training new staff or facilitating a quality workshop, our coaches take a collaborative approach that builds confidence and autonomy for staff using the QualisQMS.
Intergration
Our programmers and industrial designers are ready to make it happen. If it’s technically possible (the programmer made me write that!) using API technologies then your QualisQMS system can be integrated with your current systems. We have integrated with Sap, Salesforce, Microsoft Office 365 and MySQL to name but a few.

Our Process

Just as every organisation is different, so is each QualisQMS installation. It all starts with an initial meeting to identify what you want to achieve.  

Initial Consultation

QualisQMS Plan

QualisQMS Rollout

QualisQMS Launch

Accreditation Standards - Single or Multiple

QualisQMS can be used to meet many of the most common accreditation standards currently used. While each standard differs from another, the general quality principles remain common. QualisQMS has in-built functionality that allows organisations to align multiple frameworks to a single policy or process. You can search for evidence by a single indicator, section or standard or even to show how many indicators are being meet by a policy or workflow instruction. Below are a few of the standards we commonly deal with. The process of mapping alignments is ongoing, so ask if your framework has been completed. 

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  • National Safety & Quality Health Service Standard 2nd edition

    National Safety & Quality Health Service Standard 2nd edition

    NSQHS describe the level of care that should be provided by health service organisations and the systems that are needed to deliver such care.

    Read More
  • NDIS Quality & Safeguarding Framework

    NDIS Quality & Safeguarding Framework

    The NDIS Quality and Safeguarding Framework provides a nationally consistent approach to help empower and support NDIS participants to exercise choice and control, while ensuring appropriate safeguards are in place and establishes expectations for providers and their staff to deliver high quality supports.

    Read More
  • The Royal Australian College of General Practitioners

    The Royal Australian College of General Practitioners

    The RACGP has developed the Standards for general practices (5th edition) (the Standards) with the purpose of protecting patients from harm by improving the quality and safety of health services.

    Read More
  • The Australian Service Excellence Standards

    The Australian Service Excellence Standards

    The Australian Service Excellence Standards (ASES) is a quality framework owned by the South Australian Government Department of Human Services. ASES supports community service organisations to effectively manage resources, gain better understanding of customer needs and improve accountability and reporting.

    Read More
  • The National Standards for Mental Health Services

    The National Standards for Mental Health Services

    The National standards for mental health services (the standards) provide a framework for quality mental health care that is recovery focused, consumer and carer centric, integrated and evidenced based.are.

    Read More
  • QIC Health and Community Services Standards 7th Edition

    QIC Health and Community Services Standards 7th Edition

    QIC Standards 7th edition support a wide range of organisations, of varied sizes and service delivery types, to strengthen areas for improvement and to identify quality improvement priorities while committing to a cycle of continuous quality improvement.

    Read More
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  • Aged Care Quality Standards

    Aged Care Quality Standards

    The Quality Standards focus on outcomes for consumers and reflect the level of care and services the community can expect from organisations that provide Commonwealth subsidised aged care services.

    Read More
  • ISO 9001:2015 - Quality Management Systems

    ISO 9001:2015 - Quality Management Systems

    ISO 9001 is the international standard that specifies requirements for a quality management system (QMS).

    Read More
  • ISO 14001:2015 - Environmental management systems

    ISO 14001:2015 - Environmental management systems

    ISO 14001 is the international standard that specifies requirements for an effective environmental management system (EMS). It provides a framework that an organization can follow, rather than establishing environmental performance requirements.

    Read More
  • ISO 45001:2018 - Occupational health and safety

    ISO 45001:2018 - Occupational health and safety

    ISO 45001:2018 specifies requirements for an occupational health and safety (WHS) management system, and gives guidance for its use, to enable organizations to provide safe and healthy workplaces by preventing work-related injury and ill health, as well as by proactively improving its WHS performance.

    Read More
  • The Rainbow Tick

    The Rainbow Tick

    The Rainbow Tick consists of six standards against which services can be formally accredited to demonstrate LGBTI inclusive practice and service delivery.

    Read More
  • Customisable for other standards

    Customisable for other standards

    Do you have another standard you measure against? QualisQMS can be adaped and mapped to almost any stadard or work-flow. Talk to your QualisQMS contact about this service.

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Gold Standard Features

These are some of the key features of QualisQMS that are going to make you quality journey integrated and function seamlessly. Accreditations will stop being an event and become a bump on the road.

Modules

Each of the 16 modules in QualisQMS is easy to use, feature rich and incorporates industry best practices.

Click on a module link to find out more.
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Interactive Forms

QualisQMS forms are designed keeping one thing in mind, the user.

Instead of overwhelming the user with long complicated forms, QualisQMS forms are simple and smart so that the user only sees information relevant to them.

Forms are easy to navigate and information easy to enter, this allows the users to quickly find the information they need to make business decisions.

Team Collaboration

QualisQMS empowers teams to work together to realise their shared goals.

Automated business processes allow information to flow freely and continuously between individuals and teams allowing them to work together from any location at any time. Multiple tasks can be planned and implemented bringing a diverse group of individuals together in order to share knowledge and expertise in order to solve complex problems.

Integrated Processes

QualisQMS ships with many modules but with a single objective. To work as one.

Processes are linked together so that information can flow from one process to another freely. Linking processes together also allows a user to have a holistic view of the entire chain of events that took place in order to resolve an issue. Integration with external systems adds further value by bringing previously isolated systems together to remove silos.

Flexible Reports

QualisQMS makes searching and reporting on data as easy as 1..2..3

If you can record it, we can report on it. Create new charts and reports by filtering and aggregating information so that you get the information you need in order to make key business decisions. Furthermore, the Reporting module allows you to make sense of data and spot trends by triggering notifications when key events occur in the system.

Responsive Design
With a responsive design users can take the system with them without having to worry about the type of device.

All screens adjust automatically as users switch from their PC, Tablet or Mobile giving the user a seamless experience.
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System Integration Capabilities
If its technically possible using API technologies QualisQMS can be integrated into your current software infrastructure.

Enterprise Systems

Microsoft Word & Excel

Analytics

Email & User Directory

Relational Databases

Customer Relationship Management

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QualisQMS Bundles

There are 3 different QualisQMS bundles offered. Each bundle offers different included modules, service supports and training provided. Plans are charged on the 15th of each month. Invoices are created on the 1st of each month.
CORE BUNDLE
Starter

  • Enterprise Risk Assessment
  • Incident reporting and review
  • Document Control
  • Contract Control
  • Regulation Control
  • Client Feedback
  • Meetings
  • Actions
  • Actions register
  • One hour initial consultation
  • Four one hour training sessions
  • Plus 3 hours of support
  • Up to 3 users (Additional available)
  • Establishment & Installation additional
ENHANCED BUNDLE
+ Includes the Core Bundle

  • Audit
  • CAPA
  • Risk Management
  • Delegation
  • Training & Credentialing
  • Calibration and Maintenance (Assets)
  • Supplier
  • Two extra one hour training sessions
  • Two extra hours of support
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  • -
  • -
  • Up to 15 users (Additional available)
  • Establishment & Installation additional
FULL BUNDLE
+ Includes the Enhanced Bundle

  • Deviations
  • Change management
  • Project management
  • Extra hour of initial consultation
  • One extra hour training session
  • Three extra hours of support
  • -
  • -
  • -
  • -
  • -
  • -
    • Up to 50 users (Additional available)
    • Establishment & Installation additional

Latest Blog Posts

The recent 3rd International Conference on Quality of Life, University of Belgrade, November 2018 explored the concept of Quality Management in Healthcare, following on from a number of ...

The current Royal Commission into Aged Care Quality and Safety findings and recommendations are likely to fundamentally change the nature of how we do business in the pursuit of excellen...

Quickly capture Quality events including non-conformances, deviations, customer complaints and critical feedback using QualisQMS. Easily assign and track creation, reporting and investig...

Contact us

Your feedback helps us maintain a high standard and ensures that our services match your needs.

If you have any questions or suggestions or if you would like further information, please don't hesitate to contact us.

Location

Level 2, The Lantern, 707 Collins St, Docklands VIC 3008

Customer Support
Live Chat (offline)
Resources

Diversity & Inclusion Statement

QualisQMS Pty Ltd is committed to being inclusive. We highly value and celebrate diversity and believe in equity. We demonstrate this through inclusive employment and through business practices that ensure that people of diverse social groups, such as culturally and linguistically diverse communities, Aboriginal and Torres Strait Islanders, members of lesbian, gay, bisexual, transgender and intersex communities, people on the autism spectrum and those living with visible and invisible disability are treated with respect and equity.

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